The Quality Control Analyst (QCA) Sr Consultant I develops work estimations, test strategies, and test approaches for large-scale and high complexity projects supporting IT products, applications, and systems. Coordinates test activities for large scale projects, requiring interaction with business clients and offshore resources. The QCA Sr Consultant I responsibilities also include providing leadership on defect resolution and serving as a subject matter expert for complex testing and technical issues affecting strategic initiatives.
KEY RESPONSIBILITIES:
- Develops quality control end to end estimates and work plans for medium complexity projects for the focused area of business – encompassing all test levels and test types
- Reviews and grades business requirements for completeness, consistency, clarity, relevance, ambiguity, redundancy and testability for medium complexity projects
- Collaborates with external partners / vendors and cross-functional areas to create a consolidated end to end, effective test strategy plan for medium complexity projects; clearly communicates the test strategy to the business and delivery teams; improve test strategy effectiveness based on production results
- Participates in analysis and design sessions to create test scenarios for input into test deliverables for medium complexity projects; reviews project deliverables produced during the project lifecycle to understand application changes, project scope and testing scope
- Creates or obtains test data based on pre-defined testing standards and realistic production data sampling
- Works with the different areas to build out an end to end testing environment and data solution that connect the different application areas
- Creates, maintains, and executes automated or manual test scripts for medium complexity projects
- Leverages automation framework when building or executing automated test scripts
- Ensures completeness of test deliverables based on all requirements and technical designs; ensure appropriate sign-offs
- Performs data analysis of executed test plans to ensure accuracy of expected test results both at the user interface and backend data levels across the end to end solution
- Anticipates and identifies issues and risks both internal and external to the project and create the appropriate resolution and mitigation strategies
- Responsible for defect identification, documentation, communication and following through to resolution
- Facilitates the defect management process
- Provides test status throughout project lifecycle
- Performs root cause analysis and insert process improvements into the testing lifecycle in an effort to avoid repeated issues
- Identifies and implements enhanced testing techniques and practices; support research and benchmarking activities (e.g. utilize test case efficiency metric to analyze trends and implement testing improvements)
- Collaborates with external vendors to define test activities and service level agreements
- Coaches and develops team members; provide performance feedback to managers of QC team members; act as a QC expert for junior QC Analysts
- Possesses subject matter expertise and in depth technical applications and / or project management skills.
JOB REQUIREMENTS
QUALIFICATIONS/ COMPETENCES:
- College degree (Computer Science/Engineering, MIS degrees preferred)
- 3-5 years experience
- Strong oral and written communication abilities
- Business Requirements Definition – Demonstrates the uppermost levels of expertise in developing and analyzing Business Requirements Definitions in challenging and complex situations. Able to identify potential problems through expert analysis and develop intricate test cases to assure effective testing of the application. Often takes a lead role in highly pressurized situations when there is a need to achieve results.
- Test Strategy and Planning – Demonstrates the uppermost levels of expertise in applying Test Strategy and Planning in challenging and complex situations. Identifies flaws in complex test strategies and plans and takes action to remedy the errors. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers Test Strategy and Planning products and services in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for Test Strategy and Planning for the organization.
- Test Case Preparation and Design - Demonstrates the uppermost levels of expertise in Test Case Preparation and Design in challenging and complex situations. Often takes a lead role in highly pressurized situations when there is a need to achieve results. Consistently delivers Test Case Preparation and Design products and services in a creative and imaginative manner while setting a standard for others. Contributes in the development of best practices for Test Case Preparation and Design for the organization.
- Test Execution – Has coordinated and directed the testing of a state-of-the-art, cross-departmental, multi-platform initiative/system adhering to the guidelines of the organization's life cycle methodology. Has presented results to system's users and received acceptance from them in terms of the system's integrity.
- Problem Solving – Demonstrates the ability to anticipate, identify, reproduce, eliminate, and resolve problems in area of specialty in a professional and consultative manner. Creates contingency plans and develops alternative solutions. Escalates difficult problems in a timely manner, only after exhausting all possibilities for resolution within scope of responsibilities. Capable of finding solutions and answers beyond the area of specialty. Stays with a problem until it is resolved. Helps establish standards, procedures and benchmarks to minimize potential problems within functional area.
- Project Communication – Possesses sufficient fundamental proficiency to successfully demonstrate Project Communications in practical applications of moderate difficulty. Demonstrates fundamental command of the language and grammar. Clearly and effectively transmits basic ideas and information to others. Expresses technical information clearly.
- Project Leadership - Motivates and inspires others to perform at a high level. Puts aside personal needs and considerations for the good of the project. Communicates in a positive and constructive way, demonstrating an enthusiasm for project goals. Takes appropriate risks, showing and accepting personal accountability for actions and decisions. Gets others to share challenges and perform as a valuable member of the team.
