Client advisor / Personal shopper [Belgium]


 

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We are recruiting for a leading international fashion company a Digital Private Client Advisor for their Brussels office.

Missions :

Develop the company's Client Portfolio by nurturing existing clients, reactivate lapsed clients and acquire high-value prospects by providing exceptional omnichannel experience

  • Retain clients by growing and maintaining relationships through curated animations and by leveraging event calendar relevant to your market
  • Achieve and exceed individual sales target through personalized product recommendations and client sophistication
  • Grow High End digital sales share through elevating the product offering
  • Build a strong understanding of your client preferences by creating qualitative client profiling
  • Host regular virtual and in-store appointments and drive conversion on commercial High End events.

Profile :

  • 3 - 5 years' solid work experience in Luxury retail + distance selling is needed
  • Fluent in English
  • Strong business acumen and understanding of client development
  • Confident to communicate with VIPs and HNWI (high net worth individuals) – both verbally and written.
  • Passionate about styling
  • Tech savvy and computer literate
  • Have an understanding of and ability to interpret analytics into recommendations
  • Autonomous with a solution driven mindset
  • Ability to work shift rotation (Monday to Sunday, 08 AM – 08 PM)
  • Able to travel when necessary.

BENEFITS:

  • Excellent remuneration package based on experience, skills, and performance
  • Be part of a dynamic international team

Job Types: Full-time, Permanent

Work Location: In person

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