Tasks
- A natural team player - we believe in supporting and developing our people,
- Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
- Tech savvy - you'll be working a lot with consumers with problems relating to mobile devices. You have the ability and will to absorb knowledge
- You have a commitment to quality
- You display of a strong customer focus and promotion of a commitment to excellence
- Previous customer service experience is a plus
- Ability to show empathy towards customers
- You have a positive & flexible attitude
- Attendance and punctuality
- Ability and will to absorb knowledge
- Native level of required language
- Working proficiency in English (at least C1 level)
- Experience in Technical Support is preferred
- Self – Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices
- Ability to follow technical troubleshooting steps
- Client’s products users Preferred
- Excellent communication skills
- High understanding of IT topics such as storage, networking, mobile device management on Apple or Android devices
- Excellent benefits package
- Multilingual and excellent work environment to provide the customer service
- Extensive training
- Adaptation to Greek culture and Greek language courses
- Internal employee incentives
- Located in an amazing office in Greece with excellent transport links
- Excellent relocation package with a great support system for non local hires
- Extra private health insurance
- Enjoy life in Greece, there are loads of social & sports events
$ads={2}
$ads={1}