Bilingual Intake Representative
Impact:
As our Intake Representative in our Intakes department, you will have the opportunity to be the first point of contact for potential clients over the phone with the ability to earn over a thousand dollars a month in bonuses alone.
*Schedule: Friday - Tuesday
*Available shifts: 12:00pm - 9:00pm and 3:00pm - 12:00am
Daily Tasks:
- Speaking with potential clients via phone to gather initial case information.
- Scheduling appointments and meetings with clients to sign-up with the firm.
- Working with the firm’s intake attorney to determine viability of potential cases.
- Keeping track of potential cases and scheduling follow-up calls as necessary.
- Effectively communicating with potential clients, co-workers, and vendors alike.
- Updating the firm’s database in a timely manner with accurate data.
- Uploading and sharing pertinent documents appropriately.
- Building strong rapport with potential clients and vendors.
- Bring a team-oriented and positive attitude to our Los Angeles office.
Your Skills:
- High School degree required.
- Must be bilingual in English and Spanish.
- Minimum 1 year of sales experience.
- Competitive and motivated to surpass set goals.
- Ability to work weekends, overtime and on-call as necessary.
- Ability to multi-task and type at least 40 wpm while speaking with potential clients.
- Strong organizational, written and verbal communication skills required.
- Must have the ability to be empathetic yet persuasive.
What We Do for You:
- Competitive pay.
- Thousands of dollars a month are available in bonuses.
- Unlimited opportunities for growth and advancement.
- 15 days PTO.
- 9 additional paid holidays.
- Team outingsand sponsored events.
- 401K with discretionary matching.
- No-cost to low-cost HMO medical insurance with HSA options.
- Great dental, vision, and life insurance programs.
- Parking reimbursement provided.
- Pet insurance option included with benefits.
Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are happy to make reasonable accommodations to enable individuals with disabilities to perform essential functions throughout all terms of employment as well as the entire application process.
Strive for Excellence. Fight for Justice. Foster Unity. Join Wilshire Law Firm.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Weekend availability
Work setting:
- In-person
Ability to commute/relocate:
- Los Angeles, CA 90010: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 1 year (Required)
Language:
- English and Spanish fluently (Required)
Work Location: In person
