- 40 hours per week
- Day Shift Monday-Friday hours 8:00-5:00p
- Weekend/Holiday Rotation
Overview
BJC Medical Group is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area.
Since 1994, BJC Medical Group has provided access to the world’s best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care.
BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas.
Preferred Qualifications
Role Purpose
The Care Coach, in collaboration with the interdisciplinary care team, is responsible for helping facilitate patient care along the continuum through effective transition planning. This position assists patients with achieving optimal health, access to care and appropriate utilization of resources to ensure patients receive the right care at the right time.
Responsibilities
- Provides support to ambulatory care management programs; conducts patient outreach to individuals following a recent ED or inpatient stay; reviews patient discharge instructions and assesses understanding; completes medication review, schedules PCP follow up appointments and identifies and escalates clinical concerns.
- Identifies and manages patients' care needs per established protocols and department policies for Care Management Programs.
- Assesses and determines barriers to care; provides care coordination and assistance to patients to address concerns.
- Utilizes strong time management skills, prioritization skills, and critical thinking skills to perform patient outreach.
Minimum Requirements
Education
- High School Diploma or GED
Experience
- <2 years
Preferred Requirements
Experience
- 2-5 years
Licenses & Certifications
- Licensed Practical Nurse
- Registered Medical Assistant
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
- Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer