Field Service Technician [New Zealand]


 

What’s the Role?

As a Service Technician you will be part of our Service and Support team, being the subject matter expert in servicing of our Guardian bandsaws! You will be a natural road warrior when it comes to site work and servicing and maintenance of our Guardian products – the ability to work effectively with people, have a electrical or mechanical aptitude and be a natural problem solver is essential!

What will you be doing?

  • Off-site installation, commissioning, and servicing for Guardian products
  • Provide training for new bandsaw customers and maintenance staff
  • Pre-assessment of service trip needs
  • Unpackaging of equipment when it comes back from a service trip ensuring refurb parts are sent to correct people. Tools etc are replenished
  • Mechanical assembly work when required

What do you need?

  • Capable of performing installation quality review and support.
  • Experience working with mechanical and/or electrical components – mechanical/electrical trade qualifications are preferred
  • Experience working to standard operating procedures (SOPs)
  • Be a proactive problem solver that isn’t afraid to get stuck into different tasks.
  • A methodical, careful and tidy work ethic
  • Have a passion for working with and training new customers.
  • Be able to travel extensively (up to 80%) domestically and internationally.
  • Flexible to work weekends to meet demands of customer needs

http://www.guardianbandsaw.com/
http://www.kandoinnovation.com/

At KANDO Innovation, we pride ourselves on our ability to deliver innovative automation, robotics and machine vision solutions for a range of New Zealand and international customers.

KANDO is the market leader in the Safety Bandsaw industry with our Guardian Bandsaw, and we are selling to customers worldwide. Guardian Bandsaw is unique in that we do all of the design, R&D, CNC machining and assembly in New Zealand.

We are rapidly expanding, and are looking for people with initiative who can help us grow into a world class manufacturer.

Job Types: Full-time, Permanent

Salary: $30.00 – $42.00 per hour

Benefits:

  • Professional development assistance
  • Referral program
  • Travel reimbursement

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Mount Wellington, Auckland: Reliably commute or planning to relocate before starting work (Required)

Expected Start Date: 06/06/2023

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