Managing team members KPIS
keeping the track of pending tasks
Conflict management
Inbound/outbound
live chat
email responding
Team task scheduling
Monitoring calls and other team tasks
Maintaining sheets
Note:We are located in Wapda Town
Job Type: Full-time
Salary: Rs60,000.00 - Rs90,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Team Lead in US based call center: 1 year (Preferred)
Language:
- English (Preferred)
Shift availability:
- Night Shift (Preferred)