Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!
The Retail Associate delivers a highly satisfied customer experience by engaging and interacting with all customers, achieving established goals, maintaining a clean and organized store environment and communicating the Goodwill mission.
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Essential Duties & Responsibilities
- Provide excellent service, engage with each customer and donor, while presenting a friendly and cooperative attitude
- Perform accurate Point of Sale (POS) and cash handling procedures.
- Communicate our Mission and acts in accordance with our values (RISE: Respect, Integrity, Service and Integrity) to our employees, customers and donors.
- Receive and accurately record donations using technology.
- Sort, clean, process, price donated goods, following company standards.
- Merchandise and maintain the sales floor.
- Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
- Follow all safety rules and exercises caution in all work related activities.
- Load and unload trucks and performs necessary cleaning and janitorial work.
- Work flexible shifts; including nights, weekends, holidays and overtime when needed.
- Ability to read, speak and write Basic English.
- Ability to operate cash register, personal computer and other technology necessary to complete the activities assigned.
- Ability to share Goodwill’s purpose with the customer or donor and ask for monetary donations.
- Ability to work with a diverse team.
- Some retail and sales experience helpful.
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill’s values of Respect, Integrity, Service, & Excellence.
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
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